Careers at ECOM

For more than 170 years, ECOM has been secure the long-term future of coffee, cocoa, and cotton. 

 

As an origins-based business with operations across six continents, thousands of employees and customers such as Starbucks, Mars and Ferrero, as well as the mills that supply cotton to Levis, Ikea and H&M, ECOM offers some amazing career opportunities.

Become part of our family-owned business and you’ll be trained and supported to develop your skills and deploy them in the area that suits you best, whether that’s working abroad to innovate on the ground or creating seamless logistics solutions across our global supply chain. We’re pioneering, diverse and creative, and proud to be driven by exceptional people doing exceptional things. If you’d like to be part of our bank of talents, we’d love to hear from you.

Life at ECOM

Making a difference every day

With over 5,000 employees in over 40 countries, you’ll join a truly global and diverse network where we work as a family to drive creativity and innovation in every aspect of the business. Our work provides vital commodities to the world and we have the opportunity to make positive change. Our people are our most valuable asset and we want to ensure you thrive in your career.

We offer:

  • - Bespoke training
  • - Recognition and awards
  • - Dedicated career support
  • - Role-dependent opportunities for travel
  • - Competitive salary
  • - Benefits
  • - The chance to make a difference

ECOM is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination.

The aim is for our workforce to be truly representative of all sections of society and for each employee to feel respected and able to give their best.

Below you can find the positions we currently have open. For job opportunities in Mexico and Germany, or to apply spontaneously, please scroll. 

Vacancies

Finance/Accounting/Controlling/Risk Management/Treasury

The Role: 

The Financial Controller for our business based in Lagos and will oversee the financials of multiple legal entities owned by ECOM Nigeria. The role will manage robust accounting processes and controls that lead to the delivery of timely and accurate financial reports for all businesses in Nigeria. The role will include coaching and mentoring the Accounting team.

Key Responsibilities include :

  • Supervise all accounting for Ecom Nigeria (all legal entities)

    • Supervise monthly cutoff/intercompany/valuation/close process

    • Adequacy of provisions and accruals

    • Produce management accounting analysis for all businesses

    • Oversee Cognos input for all Ecom Companies in Nigeria

  • Financial Accounting 

    • Manage annual audit and all statutory reporting; manage ICS

    • Contracts and forward books

    • Preparation/review of all commodity forward books

    • Produce timely and accurate financial reports 

    • Analysis of reserves vs actual costs

  • Run tax planning and compliance for Ecom Nigeria with the Tax team.

    • Corporation tax and any VAT/direct taxes applicable

  • Manage govt compliance and work relating to Banking, Export grants and liaising with lawyers and legal issues.

  • Treasury oversee payment/receipts process

    • Work with Treasury to manage Ecom Nigeria liquidity and develop local bank relationships

    • FX position management for Ecom Nigeria

    • Backup to product controllers for origin funding requests

  • Credit control 

    • Oversee counterparty risk process, including weekly credit control process for all Companies

    • Manage supplier advances with commodity teams

  • Overhead control and analysis for all Ecom Nigeria companies (PC and shared service)
  • Coordinate and consolidation of all annual budgets and forecasts
  • Maintain an efficient system of accounting records 
  • Improve the Company’s set of controls and budgets designed to mitigate risk  
  • Enhance the accuracy of the company's reported financial results
  • Ensure that reported results comply with generally accepted accounting principles
  • Lead, coach and mentor a team
  • Manage activities associated with process improvements, timely reporting and the development of appropriate systems to ensure that financial transactions, policies and procedures are in line with the Company’s objectives

Qualifications/Requirements

  • An advanced degree in accounting & costing, business or finance
  • A Minimum of 7 years relevant professional experience, ideally in the Commodity, agricultural sector, trading or food & beverage industry
  • A thorough understanding of business, financial and Accounting principles and practices
  • Excellent mathematical and analytical skills with advanced knowledge of Excel & PowerPoint
  • Knowledge of SAGE ERP will be an added advantage.
  • Strong interpersonal skills, ability to build trust and relationships with employees and business managers
  • Strong communication skills (written & oral)
  • Ability to work in an entrepreneurial, multicultural, multidisciplinary team and deliver high-quality work within deadlines to meet objectives
  • Prior experience in Nigeria or West Africa would be a major plus


 

Administration

Role:

The Business Intelligence Analyst will work with the Operations team across the different commodities and corporate functions with the goal of developing, supporting, and implementing business intelligence solutions using Power BI across its Commodity Trading and Risk Management system as well any other systems the company operates in.

This role will apply Microsoft Power BI across the enterprise to build new solutions for reporting and analytics, including model development, data visualizations, and governance. The position will also gather and analyze business requirements, plan, prepare, implement, and deliver solutions to production. The individual will collaborate with the Transformation team, Business Stakeholders and IT to validate the proposed architecture solution in order to enable the team to provision estimates, develop plans and prepare implementation approaches. 

The company’s new global CTRM (iRely) has Power BI embedded. The company is also investing in a Microsoft CRM globally. This role aims to maximize the power of that near real time reporting CTRM with its embedded Power BI, as well as accessing non CTRM data in addition, and supporting the new future CRM, for further management reports, dashboards, business decision support, operational reviews and internal due diligence projects. The role will act as an internal consulting service to businesses and senior management, on request, for special analytics related to bespoke requests and studies. The person is therefore responsible for both collecting and analyzing data to support near real time performance and risk monitoring and future business decisions. Duties include data modelling, designing data analysis methodologies and compiling reports primarily for senior management. Business acumen and analysis experience are the priority skillsets, combined with Power BI expert user knowledge, given the focus on providing valuable insight to our business.

Key responsibilities: 

  • Liaise with internal stakeholders to identify areas of the business that could benefit from analysis, or improved more accurate analysis, including replacing existing solutions if appropriate.  This will later expand to external stakeholders, including future additional reporting  services to customers or feeds to customer portals
  • Review and opine on data collection processes and validity of information stored.  This includes examining and eliminating processes and procedures that contribute to unreliable or faulty data being collected and consumed, and improvement or streamlining of processes that increase efficiency
  • Understanding laws surrounding the collecting and processing of data and ensuring compliance in all reports and data usage (including GDPR)
  • Working closely with IT to ensure data collection and storage systems are secure, robust, value for money and business friendly
  • Use global data to gain and identify valuable insight into the way the business runs and patterns or anomalies
  • Prepare for predictive analytics after the CTRM and new global data lake is implemented
  • Developing PowerBI strategy for managing multiple PowerBI initiatives across the group company, including integration with embedded Power BI in iRely CTRM  
  • Developing visual reports, dashboards and KPI scorecards using Power BI 
  • Connecting to data sources, importing data and transforming data for Business Intelligence. 
  • Keeping PowerBI efficient & lite which will allow quick & fast reporting / simulations etc  
  • Excellent in analytical thinking for translating data into informative visuals and reports. 
  • Act as Workspace Admin, create & grant access to a new workspace, assign user groups or individuals etc. 
  • Serve as the conduit between the client business stakeholders and the IT team. 
  • Conduct testing of solutions developed and assist in validating outputs, conduct troubleshooting, and support existing solutions.
  • Work in complex environments while performing multiple activities on concurrent development projects and existing production processes.
  • Set up and automate Power BI platform-related activities using scheduled refresh, subscriptions, and power automate.
  • Work independently with Senior Stakeholders.
  • Develop Export User network within the organization in order to fully utilize the solutions and gather feedback of future solutions.  Drive adoption of this centrally provided service globally
  • Maintain a global database of all prior Power BI reports that any future PC or manager could access or adapt for their own bespoksebespoke purposes, in order to more efficiently manage global report demands, but also ensure single best source of the truth, given multiple data sources

We are looking for individuals who following profile:

  • Excellent mathematical and/or statistics skills, data mining and data visualization techniques
  • Bachelor’s Degree in any subject that requires an understanding of data management, business processes and operations (e.g. Business, Business Administration, Finance, Economics, Engineering Computer Science, Data Science, or related field other degree equivalent.
  • 5+ years of experience working with data analytics and prior Power BI proven experience, including prior roles as data analyst, data reporter or business analyst. 
  • Expert experience with the Microsoft Power BI and how to troubleshoot and find opportunities for automation to streamline the day-to-day Operations of the platform
  •  Experience in Micrososoft’s wider portfolio of products is an advantage, including its CRM and Dynamics ERP as other core data sources and usages.
  • Assist in Power BI System Governance & Tenant Management 
  • Strong experience in developing visual reports, dashboards and KPI scorecards using Power BI 
  • Design and develop datasets, dataflows, row level security etc 
  • Ability to effectively communicate in writing and orally with a wide range of audiences and maintain interpersonal relationships. 
  • Ability to work within time constraints and manage multiple tasks against critical deadlines. 
  • Ability to perform basic problem solving and apply critical thinking, deductive reason, and inductive reasoning to identify solutions. 
  • Experience in working with virtual & global team across different time zones. 
  • Experience working in an international environment.
  • Intellectually curious; self-driven and self-motivated to experiment and play with global data with a view to “surprise and delight” for internal customers from volunteered self-driven new reports that could help the business or reveal insights.
  • Problem solving skills and creative thinker; highly methodical and well organized in approach.
  • Commodities experience preferred given complex concepts within our commodities data and interpreting it for trends and recommendations; ideally prior experience of near real time reporting environments involving a CTRM; prior iRely operating knowledge a distinct advantage.
  • Experience in project management and overseeing processes from conception to completion also helpful.

Project Management

Summary

First Mile projects are a key component for ECOM as an origin integrated trading company and have been a focus of our sustainability, traceability, and impact work for a long time. With recent updates in the EU regulations and increased stakeholder pressures, data capture within the first mile of our supply chain is now more important than ever. ECOM’s First Mile technology project is a key within the group as we work to increase transparency and traceability to support business and regulatory needs with timely deadlines, and as we deliver a digital product that can support ECOM’s ongoing sustainable commitments going forward across all commodities.

This project is working in an agile environment with developing business needs as the regulation changes and new pressures and requirements become known.

The Role

The Business Analyst will work with the First-Mile Product team, within the larger global First Mile Project and Transformation Team and will provide business knowledge and support to assess, report and assist with the deployment of the First Mile product in the different businesses within the Group in different origin countries.

This role is based on London, but will be working with different businesses within the Group, spending time in their location to be able to record and analyse current ways of working to the point of implementation and post implementation analysis.

Responsibilities

Tasks will include:

  • Develop cross commodity business insight to be able to support the optimisation and development of business processes
  • Highlight future transformational changes, initially focusing on the First Mile projects, with an opportunity to develop further
  • Conduct discovery of origin as-is processes and compare and map differences compared to  global ECOM process templates
  • Build relationships with the origin teams to facilitate integration and adoption of new first mile technology
  • Build processes to improve data standardization, quality and coverage, with a specific initial focus on EU regulation compliance,
  • Preparation of materials for various stakeholders
  • To work closely with the Business teams to align on business requirements and ensure alignment with the First Mile projects,
  • To make recommendations, proposal of standardisations and prioritisation methodologies for the Business teams within an agile project structure
  • Coordinate the rollout plans for various projects and communicate these with the First Mile Change lead, Service team and First Mile Project Manager
  • Provide updates and risks associated to activities assigned to the First Mile Product team in the format predefined for each of the projects

Skills:

  • Minimum 2 years’ experience as a business or data analyst within a system change/transformation area.
  • A degree in Business, Management, or related field or equivalent experience
  • Experience within the commodity industry or in supply chain is highly desirable
  • Proven numeracy, analytical and report writing skills
  • Ability to work independently and in a proactive manner.
  • Excellent communication skills and ability to engage in proactive ways with various teams within origin countries
  • A strong interest for commodity markets
  • Strong attention to detail
  • Fluent English required
  • Spanish or/and French speaking would be desirable

Summary

Connect One ECOM is a global transformation project that is bringing together everything the Group  does from a tech and data point of view. We will be delivering Connect OneECOM projects  effectively and professionally (First Mile – traceability, CTRM, ERP, MS365, key processes and ways  of working), to bring business benefits to our stakeholders across ECOM through the enhanced use  of technology, analytics, reporting and improved business processes.  

The BCM will work within a matrix management system with colleagues assigned to one or more  projects, working in project delivery teams led by Project or Programme Managers for project work. 

The Role 

The role of the Business Change Manager is to deliver assigned projects within the Connect One  ECOM programme to ensure that the impact of change initiatives across the projects are understood  by all stakeholders, and that those impacted by the change are supported and prepared to adopt  new ways of working.  

They will ensure that changes to business processes, systems, technology are identified, mitigated  and that future benefits and project progress is communicated and that changes to technology, ways  of working, processes and governance are embedded and sustained in order to deliver the desired business outcomes.  

At a project level, the Project Lead and/or Product Owner will direct them. Working within a set Change Management framework/methodology, key duties include:  

  • Conducting an as-is (assessment of current processes/ways of working/governance/technology), to be (identification of future processes/ways of working/technology needs) and gap analysis. 
  • Identifying what changes in processes, procedures and practices are needed to achieve the change and deliver the planned benefits 
  • Identifying and preparation of risk mitigation tactics  
  • Identification and management of anticipated resistance to change  
  • Development and delivery of actions for change management levers: assessment of as-is/to be, gap analysis, change management strategy per country, communications plan, sponsor/stakeholder roadmap, training plan, anchoring plan. 
  • Define, measure and report success metrics and monitor change processes
  • Create/manage communications across the project, for the product/project owner, in line with the agreed communication plan, ensuring consistent and clear messages that maximise engagement and ownership in individual businesses. 
  • Design and deliver (in conjunction with external providers, technology and local business owners/change champions) user and super-user training 
  • Design and deliver change adoption program in country (change champions, local symbols/communications) 
  • Manage feedback loop of user experience in testing/training/deployment and anchoring to ensure the voice of the customer/our colleagues in heard, concerns addressed and milestones/improvement recognised. 

Skills & Experience: 

  • 3-5 years change management experience delivering technology change with proven  understanding of processes involved in introducing technology-related business changes to  the business.  
  • Change management qualifications (Prosci/Agile/ADKAR/ACCMP/CCMP)
  • Experience of working within a similar multi entity/global environment with developing countries – soft commodities would be an advantage but not essential.  
  • Experience using proven change methodology, reporting and change frameworks
  • Advanced PowerPoint and presentation skills 
  • Excellent written and verbal communication skills; able to communicate with technical staff as well as business users and stakeholders at all levels 
  • Knowledge and experience of communications planning and delivery to support change initiatives, and able to clearly articulate messages to a wide variety of audiences
  • Proven negotiation skills and interpersonal fluency, able to establish and maintain strong relationships and relate confidently to users at all levels 
  • Previous experience in working effectively as part of a matrix, globally distributed team
  • Ability/willingness/passion to travel to origin countries (Mexico, Vietnam, India, Nigeria) where projects will be delivered 

Desirable Skills:  

  • Experience with either CTRM, Traceability (CSR) or ERP global deployments.
  • Proven ability to manage, plan and take responsibility for a range of tasks involving interaction with, and the co-operation of, business and IT people 
  • Risk management skills 
  • Spanish or/and French speaking

Working with our First Mile Project, your role will be to coordinate with the Product Owner, First Mile platform and Origin teams to ensure approved tools are implemented, working and used within the applicable scope and budget.

The position requires periodic visits to the field to understand operations, test the application(s) and the end users work’s environment.

Primary duties and responsibilities

  • Must be able to own project plans and drive the product development together with stakeholders as Product owner and IT teams.
  • Update Product Owner on the backlog progress including documenting requirements /enhancements and ensure that all open items and issues are captured and tracked properly until completion.
  • Coordinates with IT team to ensure that requirements selected for development are completed in the timelines agreed.
  • Coordinate with business users and prepare the documentation (Change requests or Business Requirements Specifications) based on business requirements and get the sign off from the Business Owner. 
  • Coordinate the creation of UAT scripts and testing by end users of new functionality delivered by the First Mile platform team.
  • Report on quality KPIs agreed with the First Mile platform team
  • Coordinate together with the Change Manager and the HR teams trainings for Key users and End users on existing and new functionality.
  • Prepare notes on the version releases and communicate/train the core users on the new functionalities and enhancements.
  • Ensures that users adhere to standard functionality and provides a disciplined approach for change control/customizations, ensuring that documentation required is in place.
  • Collaborate with Change Manager on communications for Go-Live tasks & post Go-Live as well as developing a training plan for key users and end users
  • Post Go-live, follow up on ticket status and deliverables with support team.
  • Coordinate the development of SOPs to ensure the best practices among the teams and throughout the cycle of development
  • On a regular basis, present project status updates other project team members and/or ECOM partners

Desired qualifications

  • Academic qualification: Bachelor’s Degree in Software Engineer or similar with specialization or certification in project management
  • Minimum experience of 5 years in a similar role.
  • Proven experience implementing software projects
  • Proven knowledge implementing and mantaining software project using SCRUM
  • Basic knowledge on Azure Devops.
  • Excellent client-facing and internal communication skills
  • Solid organizational skills including attention to detail and multitasking skills
  • Strong working knowledge of Microsoft Office
  • Proficient in Spanish is a plus

Working conditions

The candidate will be working alongside members across the globe and should have availability for weekly calls to catch up and receive the necessary information to work with the rest of the team. Job will be with a schedule within office hours with certain exceptions for coverage depending on the business needs.

 

North & South America

Please find information about our available open positions below. For Jobs specifically in Mexico, please use the link below.

Europe

Please find information about our available open positions below. For Jobs specifically in Germany, please use the link below.

Africa and Asia

Please find information about our available open positions below on this page.