Find your future with ECOM

The Role

As an Account Manager, you are the first point of contact for our clients and responsible for all aspects of the customer relationship. This includes aftersales, ensuring timely payments, contract management, and staying informed about logistical challenges. This position is focused on building and maintaining strong, long-term relationships. Your goal: drive profitable sales and expand our network, particularly in Germany.

Main Responsibilities

• Develop and manage new and existing customer relationships.
• Identify and target new business opportunities.
• Build a strong sales pipeline through leads, cold calling, and market insights etc.
• Manage the full sales process—from prospecting to closing deals.
• Collaborate with internal teams on product alignment, approvals, and strategy.
• Advise senior management on global cocoa market strategy in collaboration with the Cocoa Products team.
• Monitor contracts, hedging, and FX.
• Represent ECOM at industry events to foster new opportunities.
• Ensure smooth aftersales, contract execution, and payment processes.

Skills & Experience

• Bachelor’s degree and 3-5 years’ FMCG experience.
• Fluent in English and German.
• Passion for and knowledge of macroeconomics and financial markets.
• Goal-oriented, proactive, and solution-driven, with a strong sense of initiative.
• Strong communicator with excellent relationship management skills.
• Culturally aware and adaptable in a fast-paced, relatively unstructured environment.
• Able to work independently, make confident decisions, and thrive in a self-driven role, while also collaborating effectively within a team.
• Quick thinker who can switch gears and perform calculations under pressure, while leveraging quieter periods for market analysis.

If you are interested in this position and you recognize yourself in the above profile, or in case you would like to receive additional information about the role please contact our HR department and send your application by mail to the attention of Niké Kwaad (n.kwaad@ecomtrading.eu)

THE ROLE

The Junior Coffee Trader is an entry-level position aimed at individuals who want to build a career in coffee trading, risk management, and market analysis. This role provides exposure to trading operations, logistics, pricing strategies; futures market dynamics, sustainability programs, and supplier relationship management. The Junior Trader will work closely with Commercial Manager and Trader support, contributing to the company’s long-term growth and operational efficiency.

This role requires a strong commercial mindset, analytical skills, and a hands-on approach to working with suppliers, clients, and internal teams to optimize the green coffee supply chain.

MAIN RESPONSIBILITIES:

The Junior Coffee Trader will be a key part of the commercial team, supporting both operational execution and strategic decision-making. Key responsibilities include:

1. Trading Operations Support:

• Assist in sourcing and purchasing green coffee from local farmers, cooperatives, and third-party suppliers.
• Monitor coffee price fluctuations and risk exposure in the local and international markets.
• Monitor coffee differentials, quality premiums, and supply chain cost structures to enhance profitability.

        2. Market & Price Analysis:

• Conduct market research to track global coffee trends, supply/demand fluctuations, and macroeconomic factors affecting coffee pricing.
• Prepare internal reports on market movements, supply chain updates, and competitor activities.

        3. Client & Supplier Relationship Management:

• Work closely with farmers, cooperatives, and local suppliers to enhance sourcing efficiency.
• Support contract negotiation, ensuring fair and sustainable purchasing agreements.
• Assist the Senior Trader in developing new business opportunities with roasters, traders, and specialty coffee buyers.
• Engage in client visits and cupping sessions to strengthen relationships and promote ECOM’s coffee.

        4. Logistics, Quality Control & Supply Chain Coordination:

• Coordinate shipments, delivery schedules, and warehouse operations to ensure timely execution of contracts.
• Support the quality control (QC) team in evaluating cup profiles, defects, and consistency of coffee lots.
• Monitor supply chain bottlenecks and propose solutions to improve efficiency.

        5. Sustainability & Certification Initiatives:

• Collaborate with the sustainability team to promote responsible sourcing practices and certifications (Rainforest Alliance, Fair Trade, Organic, CP, etc.).
• Assist in managing certification audits and compliance reporting for sustainable coffee programs.

SKILLS & EXPERIENCE:

Education & Language Skills:

• Bachelor’s degree in Business, Economics, Finance, Agribusiness, or a related field. A Master’s degree is a plus.
• Fluent in English and Spanish (spoken and written).

Experience & Technical Skills:

• Previous internship or work experience in commodity trading, agribusiness, financial markets, or supply chain operations is preferred.
• Understanding of financial risk management, hedging, and coffee futures markets is a plus.
• Proficiency in Microsoft Excel (advanced) PowerPoint, and trading software.
• Familiarity with contract execution, Incoterms, and logistics coordination.

Soft Skills:

• Analytical and problem-solving mindset – ability to interpret market data and trading strategies.
• Excellent communication and negotiation skills – ability to engage with farmers, exporters, and international buyers.
• Self-motivated, proactive, and willing to learn – open to training in coffee quality, pricing models, and trade finance.
• Ability to work under pressure in a fast-paced trading environment.

Contact:  peru-recursoshumanos@ecomtrading.com

Our Cacao Latitudes business exists to match passionate chocolate makers with extraordinary cacao that leaves a positive impact. We build direct and long-lasting bridges that connect artisans to spectacular, sustainable, and socially conscious cacao, reducing the distance from bean to bar while supporting farmers and environments crucial to producing unique and flavourful origins. Part of the ECOM Group, we a small dynamic team that sell to over 100 customers in over 20 countries throughout Europe and continue to grow.

We are looking for a Trade Support Analyst to support the Cacao Latitudes Sales team by assisting with client relations, reporting and providing general support to the team.

Main Responsibilities will include:

• Sales Contract input & management
• Reconciling trade input to in-house trade system
• Position Maintenance – update daily purchase and sales positions, global stock positions
• Reporting of trading positions
• General sales/trade administration
• Contribute to developing innovative ways to improve procedure and efficiencies
• Updating and maintaining physical cover sheet
• Understand the market by learning about the current marketplace and contribute to the team.
• Share our mission and culture of Cacao Latitudes with the world

As part of the Team, there is the opportunity to learn the specialty Cacao business, the supply chain and our unique business working with our specialist customers.

Skills & Experience Needed:

We are looking for individuals that have a minimum of Minimum 1 years’ work experience within a supply chain, trade, business or related area and should be educated to Degree level in business or any related field or A 'Levels plus equivalent experience. Candidates must have a proven knowledge of commodities (ideally Cocoa) or agricultural/food sector including understanding of market.Excellent Excel skills together with excellent numeracy skills and attention to detail are necessary as is exceptional interpersonal and communication skills and ability to liaise with clients/stakeholders. Fluent English skills are essential and addition French language skills would be a plus.

ECOM is a worldleading soft commodity services group specialising in coffee, cocoa, and cotton with operations in over 40 countries and 6000 employees. With 175 years of market experience, ECOM is committed to sustainable and socially responsible leadership within the soft commodities industry. ECOM’s global operations rely on extensive knowledge and experience in supply chain traceability, risk management and client focused distribution to create a valuable and sustainable supply chain, starting from the local farmers and their communities through the worlds’ leading finished product manufacturers.

The Role

The role involves working closely with the Cocoa Procurement Manager, with a focus on areas in Africa and will oversee the sourcing, quality management and supply chain of cocoa beans from various origins. The role involves building and maintaining relationships with our procurement, shipping and supply chain teams on the ground in our origin countries, both internally and externally. The role will be based in London or West Africa origin.

Main Responsibilities

• Establish, enhance and maintain key supplier relationships in several African cocoa origins
• Assist in information gathering, supplier selection, contract creation and execution
• Assist in managing internal bean sourcing teams in origin and price risk management
• Help improve local processes and procedures to maintain profitability, high quality standards and operation excellence
• Help to develop a robust quality monitoring system from origin to factory above and beyond
• Manage quality staff in origin
• Maintain high standard of quality testing
• Assist origins in developing budgets including the establishment of fixed and variable cost calculations for daily pricing
• Development and maintaining of pricing tool across origins
• Promote, monitor, and strict implementation of EUDR requirements
• Track customer commitments for origin programmes and coordinate execution in origin

Skills & Experience

• Bachelors or Master Degree in a business or finance related subject or equivalent experience
• Must have minimum 1 year previous experience working in origin /developing countries within in a commodities/agricultural or supply chain environment
• Experience working in the soft commodities/agricultural industry would be ideal.
• Strong interest in sustainability, agronomy and regenerative agriculture;
• Strong communication skills and demonstrated experience in dealing with budgets and tight deadlines
• Ability to work within developing country cultures, be a self-starter and able to build working relationships
• Fluent English
• French language skills would be beneficial.

Our Cacao Latitudes business exists to match passionate chocolate makers with extraordinary cacao that leaves a positive impact. We build direct and long lastin briges that connet artisans to spectacular, sustainable and socially conscious cacao, reducing the distance from bean to bar while supporting farmers and environments crucial to producing unique and flavourful origins. Part of the ECOM Group, we a small dynamic team that sell to over 100 customers in over 20 countries throughout Europe and continue to grow.

We have an exciting new role for a Sales Representative to work with the Cacao Latitudes Sales team by assisting the European Sales Manager and develop our market by connecting bean to bar makers with the amazing portfolio of cacaos as well as ensuring our services and products match our customers’ needs.

The main Responsibilities will include:

• Manage sales across EU and client relationships including: existing customers and growing portfolio of new customers
• Produce quotes and generating sales contracts.
• Coordinate with Traffic/Logistics Coordinator for post sales/delivery satisfaction.
• Review and update sales presentations and client communications
• Update management by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
• Understand the market by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
• Understand the value chain process from our origins to understand and be able to explain the complexity and value add of Cacao Latitudes services.
• Share our mission and culture of Cacao Latitudes with the world

As part of the Team, there is the opportunity to learn the specialty Cacao business, the supply chain and our unique business working with our specialist customers. 

Skills & Experience Needed: 

We are ideally looking for individuals already working in the world of chocolate/cacao. Potential individuals must have at least 1 years’ sales and customer services experience in cocoa, agriculture development or have a background in craft chocolate or similar product. Educated to Degree level in business experience.An understanding of supply chains and the commodities industry will be a big advantage and an understanding of the commercial market. Being a selfstarter is a must as is exceptional interpersonal and communication skills and ability to liaise with clients/stakeholders. Fluent English skills are essential and addition business French language skills would be a plus.

Als Project Inkoopcoördinator binnen de afdeling Group Purchasing speel je een essentiële rol in de operationele en administratieve ondersteuning van het inkoopproces. Je zorgt ervoor dat bestellingen tijdig en accuraat worden verwerkt, leveringen soepel worden gecoördineerd en (project)documentatie goed wordt beheerd. Daarnaast draag je bij aan een efficiënte administratieve afhandeling van inkoop- en projectdossiers.

In deze functie werk je nauw samen met verschillende afdelingen om een gestroomlijnd en kwalitatief hoogwaardig inkoopproces te waarborgen. Dankzij jouw gestructureerde aanpak en oog voor detail lever je een belangrijke bijdrage aan de dagelijkse inkoopactiviteiten binnen onze organisatie.

Ben jij een organisatorisch talent met een proactieve werkhouding en affiniteit met inkoop? Dan zijn wij op zoek naar jou!

Taken:  

• Beheer & bestellingen van verpakkingsmaterialen.
• Beheer bedrijfskleding en schoonmaakcontract
• Verwerken en opvolgen van bestellingen.
• Beheren van inkoop- en projectadministratie, documentatie en project charters.
• Communiceren met leveranciers en interne afdelingen.
• Controleren van levertijden en facturen.
• Ondersteunen bij de organisatie van facilitaire taken.

Profiel:

• MBO werk- en denkniveau.
• Ervaring in een administratieve of operationele functie.
• Nauwkeurig, georganiseerd en proactief.
• Goede communicatieve vaardigheden.
• Kennis van inkoop- en voorraadbeheer is een pré.
• Kennis van een ERP systeem, bij voorkeur SAP is een pré.

Wij bieden:

Een afwisselende functie binnen onze Group Purchasing afdeling voor 5 dagen per week. ECOM Cocoa  kent een prettige en informele werksfeer binnen een dynamische werkomgeving. Voor deze functie geldt een marktconforme salariëring. ECOM Cocoa geeft de mogelijkheid om hybride werkzaam te zijn.

Indien je meer informatie over bovenstaande functie wilt opvragen, dan kan je contact opnemen met Niké Kwaad via telefoonnummer 020-5675741. Herken je jezelf in het bovenstaande profiel en heb je interesse in de functie, dan kan je jouw sollicitatie mailen naar:

The Company

ECOM is a world-leading soft commodity services group specialising in coffee, cocoa, and cotton. We employ more than a thousand agronomists, field staff worldwide, running innovative on-the-ground operations, and sustainability programmes to help our customers and farming communities worldwide. Our global presence, unparalleled experience, and strong, trusted relationships allow us to create a valuable and profitable environment for our suppliers, customers, shareholders, and employees.

The Role

We are looking for someone on a temporary basis to work with our team to coordinate the certification positions within our Global Cocoa business.  The role involves data inputting and analysis to monitor global positions using numerous spreadsheets, online portals and daily shipping documentation.  The role will require working closely with the logistic and trade teams to manage the certified position, coordinate relevant tracking documents and invoices and declare certified volumes in online portals.  

Responsibilities

Tasks will include:

• Maintain and manage the cocoa Certification positions: including incoming and outgoing transactions, stock positions, and forward planning using excel
• Work with our origin teams to receive relevant operational documents and certificates in line with physical procurement
• Updating the necessary certification portals and traceability certificates for each cocoa transaction.
• Work with the Trade Coordinator to ensure certified client commitments and premiums are reflected in the certification position, credits received and contracts.
• Develop a knowledge of the standards and 3rd party portals, and use this knowledge to promote improved automation of our positions
• Review contracts and business practices to ensure compliance with the certification standards, and advise trade when issues are identified
• Maintain and prepare all necessary documentation and lead yearly audits for Biosuisse for ECOM Agrotrade, Atlantic Trading, and Cacao Latitude
• Check and process certification invoices from the certification standards
• Investigate new certification standards as requested by trade and work to support the business in achieving new certifications

Skills & Experience

• Previous experience in a role within certification or logistics. 
• Minimum education of a bachelor’s degree or equivalent experience in a relevant field required.
• Excellent excel including ability to analyse data within the sheets for accuracy and changes
• Strong numerate and analytical skills  
• Strong self-organisation and motivation skills
• Detail-oriented and rigorous approach to work, with a strong commitment to accuracy and quality
• Excellent communication skills
• Self-Starter, enthusiastic, proactive, flexible and with a strong interest for commodity markets
• Experience or interest in Sustainability or Certification would be an advantage
• Fluency in English required (Speaking another language such as Spanish, French, Portuguese would be a plus)

Our Management Trainee Program has been established to attract and develop talented young graduates who are interested in becoming ECOM's future leaders.

The two-year programme has a rotational structure that allows Management Trainees to work both in origin operations and in a trading office. The programme provides you with a comprehensive understanding and strong practical experience in all areas of the Nuts and Ingredients business, such as Operations, Trading, Trade Finance, Accounting and Management. Therefore, preparing you for future challenging opportunities within the ECOM Nuts and Ingredients division.

We are looking for a highly motivated university graduate with strong interest for the soft commodity business who is ready to work in our origin operations. To be successful at ECOM, we are looking for people with a strong focus on delivering quality work, excellent communication and interpersonal skills who have the ability to adapt to changes in a diverse multinational company.

ECOM Group will provide you with an opportunity to launch and build your career in an international, multicultural environment and create a positive and sustainable impact in your business area.

Key Duties & Responsibilities:

1. Physical Commodities (procurement, quality, inventory, primary processing, etc.)
2. Logistics (internal logistics, procedures and regulations, purchase and sales contracts, invoicing, process, shipping documentation, arranging shipments, etc.)
3. Trade (internal supply chain, trading concepts and mechanism, market structures, forward book, client relationship management, hedging, FX, Profit & Loss, etc.)
4. Sustainability (sustainable farming practices, soil health, fair trade, certifications and compliance, etc.)
5. Finance/Accounting (bookkeeping, financial systems, FX positions, balance sheets, risk mitigation, month end activities, budgeting, etc.)

Skills & Qualifications:

1. Bachelor or Master’s Degree preferably in Management, Finance/Accounting, Agricultural or Engineering
2. Minimum 1 year experience in Trading or Logistics
3. Self-starter with the capacity to adapt to a fast changing environment
4. A strong interest for a soft commodities business
5. Must be a good communicator and able to work cross-functionally in a global environment
6. Must be flexible, adaptable, open-minded & geographically mobile
7. A strong high learning agility
8. To have a command of information technologies and the digital environment
9. Strong language skills including English, French, Spanish or Portuguese would be a plus

What’s in it for you?

As a participant in the Management Trainee Program, ECOM Group will offer you

Package: receive a compensation that includes international health and travel insurance and will cover your local expenses.

Sustainability and Responsibility: work in a company that puts sustainability and people at the centre of its business.

Heritage: learn and benefit from 175 years of market experience and share family-owned values.

Learning by doing: broaden your skills and knowledge through your daily work, projects and training sessions.

Global perspective: be part of a global organisation and gain an understanding of ECOM’s strategy and business capabilities.

Working abroad: work abroad in our origins and expand your knowledge, mindset and network.