Find your future with ECOM

The Role

We have an exciting new the role for an Origin Supply Chain Coordinator to work with the Cocoa Trading Team and will be based within a West Africa ECOM office ideally within Nigeria or Cote d'Ivoire and will involve travel to the East Africa region (Cameroon, Uganda, Sierra Leone & Liberia). This role will support the end-to-end supply chain operations; the role includes managing supplier relationships and collaboration with teams within origin.

Main Responsibilities

• Help to improve local processes and procedures to maintain profitability, high quality standards and operational excellence
• Help to develop a robust quality monitoring system from origin to factory above and beyond the standard quality parameters
• Manage staff in various origins supervising quality and loading procedures
• Establish and maintain local networks to gather information relevant to the cocoa business
• Promote, monitor, and help establish strict implementation of EUDR requirements
• Track customer commitments for origin programmes and coordinate execution in origin

Skills & Experience

We are looking for individuals that are educated to a degree level in business or any related field. Candidates must have a minimum of 5 years work experience within a similar role within commodities and within an origin country. They must have a strong understanding of supply chain management principles. The individual will have exceptional communication and negotiation skills and will be able to liaise with all clients and stakeholders. Additional French language skills would be a plus. Candidates must have a proven knowledge of commodities and be a self-starter.

The Role

We have an exciting new role for a Junior Cocoa Trader to work with the Cocoa Trading Team with a focus on East Africa region (Cameroon, Uganda, Sierra Leone & Liberia). The purpose of the role will be to establish, enhance and maintain key supplier relationships in several African cocoa origins and this will include the responsibilities below:

• Assist in information gathering, supplier selection and contract execution
• Assist in managing the internal bean sourcing teams within origin
• Price risk management
• Trade position reporting
• Development and maintaining of pricing tool across origins
• Assist origin teams in developing budgets including the establishment of fixed and variable cost calculations for daily pricing

Skills & Experience

We are looking for individuals that are educated to a degree level in business or related fields with a minimum of 2 years work of experience in a trade position or within a Physical Commodities industry. They will have proven knowledge of commodities including understand of market and FX practices and excellent Excel and data skills. Candidates must have exceptional communication skills with the ability to liaise with various stakeholders and be a self-starter who is comfortable with working under pressure. Must have fluent English and any French language skills would be a plus.

The Role

As an Account Manager, you are the first point of contact for our clients and responsible for all aspects of the customer relationship. This includes aftersales, ensuring timely payments, contract management, and staying informed about logistical challenges. This position is focused on building and maintaining strong, long-term relationships. Your goal: drive profitable sales and expand our network, particularly in Germany.

Main Responsibilities

• Develop and manage new and existing customer relationships.
• Identify and target new business opportunities.
• Build a strong sales pipeline through leads, cold calling, and market insights etc.
• Manage the full sales process—from prospecting to closing deals.
• Collaborate with internal teams on product alignment, approvals, and strategy.
• Advise senior management on global cocoa market strategy in collaboration with the Cocoa Products team.
• Monitor contracts, hedging, and FX.
• Represent ECOM at industry events to foster new opportunities.
• Ensure smooth aftersales, contract execution, and payment processes.

Skills & Experience

• Bachelor’s degree and 3-5 years’ FMCG experience.
• Fluent in English and German.
• Passion for and knowledge of macroeconomics and financial markets.
• Goal-oriented, proactive, and solution-driven, with a strong sense of initiative.
• Strong communicator with excellent relationship management skills.
• Culturally aware and adaptable in a fast-paced, relatively unstructured environment.
• Able to work independently, make confident decisions, and thrive in a self-driven role, while also collaborating effectively within a team.
• Quick thinker who can switch gears and perform calculations under pressure, while leveraging quieter periods for market analysis.

If you are interested in this position and you recognize yourself in the above profile, or in case you would like to receive additional information about the role please contact our HR department and send your application by mail to the attention of Niké Kwaad (n.kwaad@ecomtrading.eu)

Our Cacao Latitudes business exists to match passionate chocolate makers with extraordinary cacao that leaves a positive impact. We build direct and long-lasting bridges that connect artisans to spectacular, sustainable, and socially conscious cacao, reducing the distance from bean to bar while supporting farmers and environments crucial to producing unique and flavourful origins. Part of the ECOM Group, we a small dynamic team that sell to over 100 customers in over 20 countries throughout Europe and continue to grow.

We are looking for a Trade Support Analyst to support the Cacao Latitudes Sales team by assisting with client relations, reporting and providing general support to the team.

Main Responsibilities will include:

• Sales Contract input & management
• Reconciling trade input to in-house trade system
• Position Maintenance – update daily purchase and sales positions, global stock positions
• Reporting of trading positions
• General sales/trade administration
• Contribute to developing innovative ways to improve procedure and efficiencies
• Updating and maintaining physical cover sheet
• Understand the market by learning about the current marketplace and contribute to the team.
• Share our mission and culture of Cacao Latitudes with the world

As part of the Team, there is the opportunity to learn the specialty Cacao business, the supply chain and our unique business working with our specialist customers.

Skills & Experience Needed:

We are looking for individuals that have a minimum of Minimum 1 years’ work experience within a supply chain, trade, business or related area and should be educated to Degree level in business or any related field or A 'Levels plus equivalent experience. Candidates must have a proven knowledge of commodities (ideally Cocoa) or agricultural/food sector including understanding of market.Excellent Excel skills together with excellent numeracy skills and attention to detail are necessary as is exceptional interpersonal and communication skills and ability to liaise with clients/stakeholders. Fluent English skills are essential and addition French language skills would be a plus.

Our Cacao Latitudes business exists to match passionate chocolate makers with extraordinary cacao that leaves a positive impact. We build direct and long lastin briges that connet artisans to spectacular, sustainable and socially conscious cacao, reducing the distance from bean to bar while supporting farmers and environments crucial to producing unique and flavourful origins. Part of the ECOM Group, we a small dynamic team that sell to over 100 customers in over 20 countries throughout Europe and continue to grow.

We have an exciting new role for a Sales Representative to work with the Cacao Latitudes Sales team by assisting the European Sales Manager and develop our market by connecting bean to bar makers with the amazing portfolio of cacaos as well as ensuring our services and products match our customers’ needs.

The main Responsibilities will include:

• Manage sales across EU and client relationships including: existing customers and growing portfolio of new customers
• Produce quotes and generating sales contracts.
• Coordinate with Traffic/Logistics Coordinator for post sales/delivery satisfaction.
• Review and update sales presentations and client communications
• Update management by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
• Understand the market by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
• Understand the value chain process from our origins to understand and be able to explain the complexity and value add of Cacao Latitudes services.
• Share our mission and culture of Cacao Latitudes with the world

As part of the Team, there is the opportunity to learn the specialty Cacao business, the supply chain and our unique business working with our specialist customers. 

Skills & Experience Needed: 

We are ideally looking for individuals already working in the world of chocolate/cacao. Potential individuals must have at least 1 years’ sales and customer services experience in cocoa, agriculture development or have a background in craft chocolate or similar product. Educated to Degree level in business experience.An understanding of supply chains and the commodities industry will be a big advantage and an understanding of the commercial market. Being a selfstarter is a must as is exceptional interpersonal and communication skills and ability to liaise with clients/stakeholders. Fluent English skills are essential and addition business French language skills would be a plus.

The Role

The overall objective of the Cocoa Financial Controller role is to manage transactional accounting, product control, management reporting, and assist with FP&A for the London cocoa trading business, as well as the offshore components of ECOM’s West Africa + Latin America cocoa procurement businesses.  They will be expected to pro-actively identify business process improvement opportunities, and to improve the efficiency of the accounting function.  There is also scope for involvement in operational control work, and project work for the new system implementations at ECOM.

The Financial Controller will work within the Cocoa Business, and be expected to manage a team of 2 Trade Accountants in London, supported by an in-house accounting support team based in India.  

There will be plenty of direct involvement with the trading + logistics teams, so through the individual’s work, they will have the opportunity to learn the business in depth, gain extensive exposure to how a complex multinational group is managed, how commodity markets work, and improve their commercial acumen.

Key Responsibilities:

• Oversee the daily transactional accounting for ECOM’s London cocoa trading desk, such as accounts payable, cash accounting, broker accounting, daily P&L, and invoice approvals.  Provide cover to the team as and when needed.
• Manage the month-end closing process for the cocoa trading profit centres, including control approvals, accrual calculations, forward book preparation/review.
• Oversee the product control activities such as new business reporting, and daily PnL approval.
• Manage queries from trade and shipping teams are, and be key point of contact to incorporate new commercial activities into our business process and accounting workstreams.
• Pro-actively propose and implement process improvements across the areas of responsibility mentioned above, to improve efficiency, accuracy and timeliness of management reporting.
• Assist in preparation for new system implementations

Skills & Experience

• Qualified Accountant with min 3 years PQE
• Relevant finance experience in the commodity trading industry, or at a minimum a strong working knowledge of mark to market accounting within a trading business.
• Track record demonstrating ability to initiate and execute process improvements
• Excellent Excel skills; interest in and aptitude for systems, as well as a data-driven approach to problem-solving, is essential
• Strong communication skills, including experience reporting to commercial stakeholders, and ability to manage people.
• Ideally would have previous supervisory experience
• Self-starter with attention to detail, ability to manage and prioritise workload, and independently work through issues to propose solutions.

Als Project Inkoopcoördinator binnen de afdeling Group Purchasing speel je een essentiële rol in de operationele en administratieve ondersteuning van het inkoopproces. Je zorgt ervoor dat bestellingen tijdig en accuraat worden verwerkt, leveringen soepel worden gecoördineerd en (project)documentatie goed wordt beheerd. Daarnaast draag je bij aan een efficiënte administratieve afhandeling van inkoop- en projectdossiers.

In deze functie werk je nauw samen met verschillende afdelingen om een gestroomlijnd en kwalitatief hoogwaardig inkoopproces te waarborgen. Dankzij jouw gestructureerde aanpak en oog voor detail lever je een belangrijke bijdrage aan de dagelijkse inkoopactiviteiten binnen onze organisatie.

Ben jij een organisatorisch talent met een proactieve werkhouding en affiniteit met inkoop? Dan zijn wij op zoek naar jou!

Taken:  

• Beheer & bestellingen van verpakkingsmaterialen.
• Beheer bedrijfskleding en schoonmaakcontract
• Verwerken en opvolgen van bestellingen.
• Beheren van inkoop- en projectadministratie, documentatie en project charters.
• Communiceren met leveranciers en interne afdelingen.
• Controleren van levertijden en facturen.
• Ondersteunen bij de organisatie van facilitaire taken.

Profiel:

• MBO werk- en denkniveau.
• Ervaring in een administratieve of operationele functie.
• Nauwkeurig, georganiseerd en proactief.
• Goede communicatieve vaardigheden.
• Kennis van inkoop- en voorraadbeheer is een pré.
• Kennis van een ERP systeem, bij voorkeur SAP is een pré.

Wij bieden:

Een afwisselende functie binnen onze Group Purchasing afdeling voor 5 dagen per week. ECOM Cocoa  kent een prettige en informele werksfeer binnen een dynamische werkomgeving. Voor deze functie geldt een marktconforme salariëring. ECOM Cocoa geeft de mogelijkheid om hybride werkzaam te zijn.

Indien je meer informatie over bovenstaande functie wilt opvragen, dan kan je contact opnemen met Niké Kwaad via telefoonnummer 020-5675741. Herken je jezelf in het bovenstaande profiel en heb je interesse in de functie, dan kan je jouw sollicitatie mailen naar: