Policies
ECOM is committed to conducting business in an ethical, legal, environmentally, and socially responsible manner. As a business, we always operate with honesty and integrity and strive to have good corporate governance that builds trust and engagement with our stakeholders.
To this end, we have the following policies and codes that build a framework for our corporate responsibility.
Supplier Code of Conduct
ECOM works continuously to improve the sustainability of its operations as demonstrated by its Sustainable Management Code and its Supplier Code of Conduct. We expect our suppliers to share our commitment to doing business in a responsible, sustainable, and ethical manner as set out in our Supplier Code of Conduct.
Read our Supplier Code Of Conduct
Modern Slavery Statement and Policy
ECOM continuously works with their business partners and clients around the world to eliminate modern slavery or human trafficking from our supply chains. ECOM’s Modern Slavery Statement sets out the policies and processes in place to tackle modern slavery and human trafficking.
Read our current Modern Slavery Statement
ECOM Code of Conduct
ECOM is committed to conducting its business in an ethical, legal, environmentally and socially responsible manner. The following is our Code of Conduct (the “ECOM Code”) which we expect our employees, agents and representatives to act in accordance with to further ECOM’s business.
Read the ECOM Code Of Conduct
Supply Chain Due Diligence Policy
ECOM is committed to protecting human rights and the environment across our operations. The Supply Chain Due Diligence policy outlines our approach to identifying and act upon preventing adverse human rights and environmental impacts.
Read our Supply Chain Due Diligence Policy
Environmental Policy
ECOM is committed to improve our environmental performance wherever possible. At a minimum, ECOM complies with all local regulatory guidelines and requirements, but in most cases, it is expected that our practices will exceed such requirements.
Read our Environmental Policy
Social Policy
This policy lays out ECOM’s practices in regards to social principles within ECOM’s supply chain, stakeholders and our own staff. We recognize that the economic and social well-being of our suppliers is fundamental to the sustainability and integrity of our business.
Read our Social Policy
Equality, Diversity & Inclusion Policy
ECOM strives to build a culture that values meritocracy, openness, fairness, and transparency. We are committed to the elimination of unlawful and unfair discrimination and we value the differences that a diverse workforce brings.
Read our Equality Diversity And Inclusion Policy
Speak Up policy
ECOM is conducting business with honesty and integrity, and we expect all staff, customers and suppliers to maintain high standards. This policy exists for any third party to raise awareness of any suspected wrongdoing.
Read our Speak Up policy
Click here to access our Speak Up platform
This platform was designed for anyone who wishes to report misconduct anonymously. It was designed for this person to feel safe while doing so.
United Nations Global Compact
As a participant of the UN Global Compact, ECOM is committed to making the UN Global Compact and its principles part of the strategy, culture and day-to-day operations of our company, and to engage in collaborative projects which advance the broader development goals of the United Nations, particularly the Sustainable Development Goals.
We support the Ten Principles of the United Nations Global Compact on human rights, labour, environment and anti-corruption, and will annually disclose our company’s continuous efforts to integrate the Ten Principles into our business strategy, culture and daily operations through the UN Global Compact Communication on Progress.
More about the UN Global Compact
2023 Sustainability report
Shaping a sustainable future
As an origin-integrated business, ECOM invests from source to customer, maximising efficiencies and innovation throughout our network to create a more agile value chain.
The 2023 report covers our group-wide activities and achievements for 2023 and ambitions for the future.
Read our 2023 Group Sustainability Report here